Company: Cognizant
Experience: 0 years (Freshers)
Location: Hyderabad
Job Description:
Cognizant is looking for Freshers with excellent communication skills in English and Hindi. Candidates should have proficiency in reading, writing, and speaking both languages. This role requires strong customer service skills and the ability to work in a voice process.
Key Responsibilities:
- Map, evaluate, and report data for managing client recommendations.
- Read and interpret data in any format.
- Perform general and detailed research as needed.
- Analyze search results and provide ratings based on guidelines.
- Match and categorize data accurately.
- Ensure quality, accuracy, and timeliness in all Data Science Curation/QA tasks.
- Collaborate with the team to achieve process targets.
- Test and provide feedback for new data science activities.
- Offer detailed feedback to Data Science/QA Engineers to resolve issues.
- Recommend improvements to data processes.
- Maintain confidentiality of client data.
- Create training materials and mentor new employees.
Qualifications:
- 0-6 months of experience in content analysis.
- Excellent English writing and speaking skills.
Skills Required:
- Strong attention to detail and analytical skills.
- Ability to understand complex logic.
- Fast-paced work environment adaptability.
- Meeting deadlines and managing competing priorities.
- Basic Excel and Word skills.
Role: Voice / Blended - Other
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full-time, Permanent
Role Category: Voice / Blended
Education: UG - Any Graduate
Walk-In Details:
- Date: 25th September
- Time: 10:00 AM - 12:00 PM
- Venue: Cognizant Technology Solution, Plot 25, 26/27, ISB Road, Financial District, Nanakramguda, Telangana 500032
- Contact: Koojitha
