Company: Matrix Business Services
Experience: 0 - 2 years
Salary: ₹1.5 - 2.25 Lacs P.A.
Location: Navi Mumbai
Job Description:
We are hiring for fresher and experienced candidates for Navi Mumbai location!
Key Responsibilities:
- Manage client inquiries and provide timely updates on background verification processes.
- Collaborate with internal teams to ensure smooth execution of services.
- Review and verify information gathered during background checks.
- Maintain detailed records and documentation of client interactions.
- Identify and resolve any issues that arise during the verification process.
- Foster strong relationships with clients to enhance service delivery.
Qualifications:
- Bachelor's degree or equivalent experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Attention to detail and ability to handle sensitive information.
- Experience in background verification or a similar role is a plus.
- Proficient in MS Office and CRM software.
What We Offer:
At Matrix Business Services, we value our employees as our most important asset. Our benefits package reflects our commitment to your success and well-being:
- Competitive salary packages
- Performance-based variable pay
- Retention bonus
- Medical coverage
- Annual bonus
- Career advancement opportunities
- Continuous learning and development through training and mentorship
- A supportive work environment promoting work-life balance, health, and wellness.
Role: Operations Support - Other
Industry Type: Accounting / Auditing
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations Support
Education: UG - B.Com in any specialization
Time and Venue:
- Date: 24th September - 27th September
- Time: 9:30 AM - 5:30 PM
- Venue: M/s Matrix Business Services India Pvt. Ltd., Plot No. 24, Unit No. 303, Steel House, B Wing, Mahal Industrial Estate, Off Mahakali Caves Road, Near Paper Box, Andheri East, Mumbai – 400 093
- Contact: Madhuri
