Company: Genpact
Location: Hyderabad
Date: 25th September 2024
Time: 11:30 AM - 1:30 PM
Experience: 0 years (Freshers)
Shift: Flexible with any shift
Languages: Hindi + English
Employment Type: Full Time, Permanent
Job Description:
Genpact is a global professional services firm delivering solutions that shape the future. We are looking for freshers to join our non-voice, content moderation team. This is a great opportunity for candidates fluent in English and Hindi.
Key Responsibilities:
- Provide solutions while maintaining quality standards
- Review content based on guidelines
- Recognize trends and raise issues when needed
- Provide insights to improve user support
- Understand and follow processes and policies
- Deliver excellent customer service
Qualifications:
Minimum:
- Graduate (any discipline except law)
- Freshers only
- Ability to read, speak, and understand both Hindi and English
Preferred:
- Strong problem-solving skills
- Analytical mindset with a customer-focused approach
- Flexible schedule, including weekend shifts
Important Information:
What to bring:
- 3 copies of updated resume
- 3 passport-size photographs
- Original Aadhar card and 2 copies
Venue:
Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Role: Customer Success, Service & Operations - Non-Voice
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Salary: Not disclosed by recruiter
