Company: Sutherland

Experience: 0 - 2 years
Location: Hyderabad

Time and Venue

Date: 24th September - 28th September 2024
Time: 10:00 AM - 2:00 PM
Venue: C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khajaguda, Makthakousarali, Telangana 500089 (7th Floor, Sutherland Office)
Contact: Mahitha (9030471996)

Job Description

Greetings from Sutherland!
We are currently hiring for International Voice Process. Freshers and experienced candidates are welcome!

Roles & Responsibilities:

  • Handle chats from customers in different countries, such as the U.S. and Dubai.
  • Provide product, service, or technical support via chat.

Preferred Candidate Profile:

  • Fluent in English.
  • Excellent communication skills.
  • Freshers and experienced candidates can apply.
  • Both undergraduate and graduate candidates are eligible.
  • Willing to work 24/7 shifts with rotational week offs (5 days working per week).
  • Two-way cab facility available for night shifts (within 25 km from office).
  • Candidates comfortable working from the office only.
  • Immediate joiners preferred.
  • No virtual interviews.
  • Out-of-station candidates and those pursuing education are not eligible.

Interview Rounds:

  1. HR Round
  2. Assessment Test (Voice and Accent) & Written Test
  3. Operations Round

Skills Required:

  1. Typing speed: 35 WPM with 90% accuracy.
  2. Excellent communication and written skills.
  3. Ability to handle customer queries through chat, email, and calls.

Address:
C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khajaguda, Makthakousarali, Telangana 500089 (7th Floor, Sutherland Office)

Registration Link: https://smrtr.io/f_DVj
Every candidate must complete the registration before coming for the walk-in interview.

Walk-in Details:

  • Dates: 24th - 28th September 2024
  • Time: 10:00 AM - 2:00 PM
  • Contact: HR Mahitha Sharma (9030471996)

Please carry:

  • Resume
  • Aadhar Card Xerox
  • COVID Vaccination Certificate (2/3 doses)

Role: Voice / Blended - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
Role Category: Voice / Blended

Education:
UG: Graduation Not Required